The Japanese expert for social communication Sanrio is using Office 365 (Microsoft Exchange, Lync and SharePoint) to achieve growth and efficiency.
Sanrio, the company behind the well-known figure “Hello Kitty”, migrates to Microsoft Office 365 in EMEA (Europe, Middle East and Africa). The employees in the five offices in Hamburg, Milan, London, Dubai and Hong Kong benefit from the uniform communication And collaboration services of the Microsoft Cloud solution. Office 365 plays a decisive role in the global corporate development with the aim of a continuous international expansion. The basis for the harmonization of the collaboration is Exchange Online, in conjunction with the use of the Unified Communications platform Lync.
The various business locations can be used to accelerate the voting process with instant messaging, audio, video or web conferencing, which leads to an enormous productivity increase. IT costs were thus reduced by 20 percent. The Microsoft partner’s proven approach enabled the heterogeneous IT landscapes of the company’s various sites and domains to be represented in Active Directory.
Currently, Sanrio GmbH is further expanding SharePoint’s collaboration platform SharePoint. The goal is to link the ERP system with SharePoint Online to provide contract and day-to-day information to employees and customers, thereby reducing the volume of e-mail.
“With the migration to Microsoft Office 365, not only have our expectations as regards speed and failure security been met, but it also provides an extraordinarily user-friendly user interface for administrators and users,” said Hussein Khalid, IT administrator, Sanrio GmbH. “This enables us to react optimally to market changes and lay the foundation for our future company success.” The strategic decision for the cloud services from Microsoft had preceded Sanrio GmbH an intensive examination of different cloud providers. “Our corporate strategy, which is geared to international expansion and competitiveness, requires a reliable IT partner, which, in addition to our need for flexibility and security, offers above all professional business solutions that adapt to our requirements. Microsoft is exactly this partner with its ‘one fits all’ concept, “says Stefano Mastropietro, COO Sanrio GmbH.
The Cloud model – an integral part of the corporate structure
The prerequisites for the use of state-of-the-art cloud technology with the associated chances of successfully positioning itself as a company in the market were laid by the Sanrio GmbH some years ago with the introduction of Microsoft BPOS. “Sanrio GmbH is pursuing a clear growth strategy that requires IT structures that do not have high cost barriers, are maintenance and service intensive,” says Marc Schriever, Managing Director of Microsoft Partner ShareGo. “They only gain this momentum through the cloud.”
The migration of Office 365 took place in an initial project phase with the introduction of Exchange Online. “Exchange Online is the mainstay of our communication concept. The close interlinking of the employees across all branches increases the efficiency of our work processes sustainably. And with mobile access to e-mails and calendar functions, we create an optimal transfer of knowledge, “continued Hussein Khalid. “With the expanded licensing models for Office 365, we were not only greatly simplified, but also reduced our IT costs by 20 percent.”
The second step was the migration to Lync with accompanying training, which was also implemented by the cloud specialist ShareGo. Equipped with presence functions and immediate messages, it serves the Sanrio GmbH for the quick coordination and interaction of the employees. This collaboration will continue to improve with the planned expansion of SharePoint and collaborative work on documents in the cloud. Hussein Khalid: “Currently, 100 percent of our employees are using Exchange. 40 percent leverage Lync and SharePoint, a further expansion is planned in the future. Here, our partner ShareGo supports us in all matters. ”
Shintaro Tsuji founded Sanrio Company Ltd. 1960 in Japan with the philosophy “Small Gift, Big Smile”. The goal was to make people happy with their entertainment. Today, the company has not only the world-famous figure Hello Kitty in the program but also other global brands such as My Melody, Kerokerokeroppi, Bad Badtz-Maru, Little Twin Stars, Cinnamoroll, Pompompurin, Sugarbunnies, Chococat, Tuxedo Sam, Jewelpet, Kuromi, Charmmykitty. New additions are the well-known figures in the UK Mr. Men and Little Miss.
Sanrio GmbH is the EMEA branch of Sanrio Company, Ltd., with offices in Milan, Hamburg, London and Dubai.
About ShareGo GmbH
Microsoft Deutschland GmbH
Microsoft Deutschland GmbH is a subsidiary of Microsoft Corporation / Redmond, U.S.A., the world’s leading manufacturer of standard software, services and solutions, with revenues of US $ 73.72 billion (fiscal year 2012, 30 June 2012). The operating profit in the fiscal year 2012 amounted to 21.76 billion US dollar. In addition to the company center in Unterschleißheim near Munich, Microsoft Deutschland GmbH is represented nationwide with six regional offices and employs around 2,700 people. Together with some 38,000 partner companies, it supports companies of all sizes and industries. The Advanced Technology Labs Europe (ATLE) in Aachen has research interests in IT security, data protection, mobility, mobile applications and web services.
Communications Manager Application and Infrastructure Software